The following terms of sale are concluded between on the one hand, the firm Fontaines Pétrifiantes, a limited liability company with a capital of 35 000€ registered on the Register of Commerce of Issoire under the number 332264704, whose registered office is situated in Saint-Nectaire (F-63710), and on the other hand any legal entity or individual desirous of making a purchase in the on-line shop of that firm Fontaines Pétrifiantes. Those terms aim at defining the contractual relationships between the firm Fontaines Pétrifiantes and the purchaser, whether he is a professional or a consumer. The purchase of a work of art by means of that website implies from the buyer total acceptance of the present terms of sale. Those terms will prevail over any other general or specific terms which the firm Fontaines Pétrifiantes would not have expressely authorized. The firm reserve the right to modify their terms of sale at any time: then the applicable terms are those in force at the date the buyer puts in his order.

First article: typical features of the offered goods and services

The works of art put for sale are those published in the on-line shop of the Internet website www.fontaines-petrifiantes.fr within the limits of the available supply. The photographs of the offered works are not contractual. The firm Fontaines Pétrifiantes are in no way liable slightly different colors or dimensions. Each product is delivered with a certificate of authenticity.

Second article: modes of order

  • Please refer to the catalogue, make your selection of products and add them to the basket

  • Fill in the identification form on which you will mention all the required details (addresses for delivery and invoicing)

  • Validate your order after having checked it

  • Make your payment on the fixed conditions (Credit Card or Credit Transfer , please contact the firm)

  • Confirm your order and payment

  • You may also order by phone by dialing that number: 33 (0)4 73 88 50 80, everyday from 9 to 12 am an 2 to 5.30 pm

  • By post: Fontaines Pétrifiantes Les Sources F-63710 Saint-Nectaire

  • By e-mail : contact@fontaines-pétrifiantes.fr

The confirmation of his order means the buyer’s acceptation of the present terms of sale and thus the renouncement of his own terms of purchase or any other conditions. The whole given data and the recorded confirmation will produce evidence of the transaction. The confirmation will equal both his signature and acceptation of the effected deals. The firm Fontaines Pétrifiantes will send back by e-mail the confirmation of the order and will keep the customer informed within the shortest delay of the possible unavailability of the ordered items.

Third article: sale prices

The prices listed in the catalogue are inclusive of tax, in euro, any change in the VAT rate is likely to be passed on to the sale prices of the works of art. The firm Fontaines Pétrifiantes reserve the right to modify their prices at any time, but the prices listed on the catalogue on the day of the order remain the only ones applicable to the customer. The packing, forwarding and insurance charges will be paid by the customer and invoiced as a supplement on the sale price, according to the current postal rates.

Fourth article: modes of payment

The price is payable with order you may pay

  • By credit Card through the “3D Secure” safe system operated by Banque Nuger which uses the SSL (Secure Socket Layer) protocol. The given data are treated by an application program so that no third person might intercept them during their conveyance on the network. The order will only be dealt with after reception of the payment onto the firm Fontaines Pétrifiantes’s bank account.

  • By phone, dialing that number 33 (0)4 73 88 50 80, everyday from 9 to 12 am and 2 to 5.30 pm. If any problem occurs while ordering or paying, the customer can contact the firm Fontaines Pétrifiantes on the same number: 33 (0)4 73 88 50 80. An invoice printed on paper mentioning VAT will be enclosed with the parcel.

Fifth article: delivery

5.1: modes of delivery

Delivery is operated by the French Mail Service (La Poste) or some private haulage contractor depending on the geographic area. The current rates are those applied by the haulier. The packing, insurance and forwarding charges are not included in the price of the work of art. Those charges will be applied at the time of the order. The delivery will be made at the address mentioned on the order form. In the absence of the customer at the time of the delivery, a notice will be dropped into his letter-box. The delivery of the ordered item will be made in exchange for the customer’s signature. In case of wrong address, the charges for forwarding the parcel to the correct address will be paid by the customer.

5.2: delivery cost

It depends on the place of delivery, on the total weight and on the value of the parcel. The firm fix prices according to geographic areas. They include insurance, packing, forwarding charges in accordance with the current postal rates. Those set prices range from a minimum of 11€ to a maximum of 20€ for metropolitan France, Andorra, Monaco and Corsica, and from 17€ at the least to 84€ at the most for overseas and international destinations. The customer may obtain more details on those charges by e-mail: contact@fontaines-pétrifiantes.fr or by phone on 33 (0)4 73 88 50 80.

These delivery charges may be modified at anytime by the haulier.

Those modifications will be passed on to the sale price. Please not that all our consignments are covered by insurance. If on delivery, the goods are damaged or missing, or if the original packaging has been opened and/or damaged, the customer will have to reject the goods and write his reservations on the delivery slip (rejected parcel because it was opened or damaged). The customer will have to let the firm Fontaines Pétrifiantes know about it as soon as possible by any suitable means.

5-3 Delivery periods

Except for reasons of the greatest importance (total or partial strike of French mail services, fire major disruptions or flooding), the delivery periods are given for information. Normal delivery period with the Colissimo mail Services : from 3 to 8 working days, depending to the country of the destination. The Firm Fontaines Pétrifiantes will not be considered liable for the non-fulfilment of the present contract. If the delivery period is not respected, the customer has to let the firm Fontaines Pétrifiantes know about it by any suitable means. If during the inquiry (21 days), the product is found, it will be automatically re-forwarded to the mentioned address. Otherwise the firm Fontaines Pétrifiantes, undertake to send a substitute product to the customer at their own expense, if it is available, or to pay back the total amount of the product lost by the haulier.

Sixth Article : Withdrawal

In conformity with the article L.121-16 of the French Consumption Law, customers have a period for withdrawal of 7 days starting on the date of delivery of their order to return their product to the firm Fontaines Pétrifiantes for exchange or repayment without extra-charges but for re-forwarding costs and provided that the returned item is in perfect condition. The mentioned period starts on delivery of the goods. If the 7-day period expires on a Saturday, Sunday, bank holiday or public holiday, it will be extended to the first following working day. The buyer has to return the goods as they are and with some packaging equivalent to that of forwarding within a period of 15 working days at the most. In the event of loss of the original packaging, the buyer has to contact the firm Fontaines Pétrifiantes to get informed of the modes of packaging of the product. The buyer has to arrange a suitable and safe packaging. That re-forwarding must include a transport insurance covering the possible loss or damage of the parcel. Any re-forwarding of goods is subjected to a request for authorization from the firm Fontaines Pétrifiantes. Any re-forwarding without prior agreement will not be reimbursed. However, if that withdrawal right is correctly exercised in the above defined terms, the firm Fontaines Pétrifiantes undertake to reimburse the purchase in the 30 working days following the date of agreement.

Seventh Article : liability

The Firm Fontaines Pétrifiantes within the scope of on-line sale are bound only by an obligation of means, their liability will not be committed for some damage resulting from the use of the Internet network, such as the loss of data, virus, interference, break in the service, or any other unintentional or unpredictable problems occurring and stopping the normal carrying-out of orders.

Eighth Article : Intellectual Copyright

The whole elements of the Internet website, www.fontaines-petrifiantes.fr of the firm Fontaines Pétrifiantes, are and remain the exclusive intellectual copyright of the firm Fontaines Pétrifiantes. No one is authorized to reproduce, explore, further spread or use in anyway, even partially, the elements of the website, be they software, visual or sound. Any link, simple or by hypertext, is strictly forbidden.

Ninth Article : Personal Data

Conformity with the French law relating to Computer Science, Files and Freedom passed on 6th November, 1978, the customers’ personal data may be subject to automatic processing. The firm Fontaines Pétrifiantes undertake neither to disclose not to pass on confidential information to their trading partners.

Tenth Article : Records Evidence

The Firm Fontaines Pétrifiantes undertake to record order forms and invoices on a reliable and lasting medium providing accurate copies in conformity with the article 1348 of the French Civil Code.

Eleventh Article :

The present contract is subject to French Law. The Firm Fontaines Pétrifiantes are not liable for any possible damage resulting from some wrong use of the marketed works of art. If the customer has difficulty in putting the present contract into practice, he can try and find an amicable arrangement with the firm Fontaines Pétrifiantes, otherwise the liability would be incumbent to the French courts of competent jurisdiction, despite plurality of defenders or appeal to implement guarantee.